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Relating to Personal Coaching Services provided by Caroline Cunningham

Focus for Success Personal Coaching Programme:

This coaching programme provided by Caroline Cunningham is intended for the benefit of business owners and professionals who have a strong desire to succeed in all aspects of life at any stage of their journey and is most beneficial for:

  • Business owners who need focus and resilience to lead a strong workforce
  • Achieving a better work-life balance
  • Career progression or career transition
  • Successfully navigating significant life-changing circumstances
  • Improving focus, productivity and creativity

The Focus for Success Personal Coaching Programme consists of:

Suitability Call: We first set up a suitability call to determine if this programme is the right fit for you at this time. I love to work with people who are willing to make a sustained commitment to making positive changes in their lives.

If you are unsure about making this type of commitment at this time, I will recommend some of my other self-directed resources such as The Focus for Success Six Week Programme (eBook).

Consultation: Once we agree to proceed you will receive a link to the Focus for Success Consultation Form. You will be asked to provide details pertaining to your current health and wellness along with your goals and expectations. Once you have submitted the consultation form we set up a 20 minute call to review the details you’ve provided and to create a schedule for the coaching programme.

Coaching Sessions: Each coaching session is 60 minutes. The programme provides six coaching sessions spread out over a period of 8 weeks. This provides a level of flexibility within your schedule and also allows time for you to incorporate new habits to your routine.

Every coaching session is unique to the each client, their situation and their openness to exploring techniques that are new to them.

Progress Reports & Resources: Following every coaching session (within 24 hours) you will receive an email providing you with the key points of your coaching session along with a set of resources that are relevant to your goals and focus tips for success mind-set.

Resources are personalised to your requirement and may include (but are not limited to) workbooks and trackers to help you plan and monitor your goals, links to relevant videos, podcasts, apps and articles.

The Purpose of the Consultation Form:

The consultation is a very important part of your coaching programme for the following reasons:

  • Your answers provide a valuable way to measure your starting point and your progress throughout your personalised programme.
  • You have the opportunity to bring your awareness towards practices that are working or not working for you. This is an important step towards instigating positive change in your life. The consultation process sets you up for a successful outcome.
  • In order to ensure best practice and to deliver the best service for your personal coaching programme it’s necessary to know essential details about your health and wellbeing, lifestyle and goals. You cannot be successfully assisted without this information.

Ensuring your Privacy:

Any personal details you disclose during or prior to the suitability call may be recorded to assist with your enquiry and will be destroyed immediately if it is determined that the programme is not suitable for you at this time.

The details you provide on the consultation form and during coaching sessions are treated with strictest privacy. Caroline Cunningham is the only person who will have access to those details and they will be stored in encrypted files within password protected drives and devices according to our Privacy Statement.

In addition, recording of coaching sessions is not permitted by either the client or Caroline Cunningham or any other party.

Method of Delivery of the Coaching Programme:

Coaching sessions are delivered by Zoom video call. You will need to have the programme installed on your computer prior to the start of the coaching programme.

For best user experience I recommend the use of headphones that have a built in microphone. You should test their working order prior to your first coaching session.

For your comfort and privacy, choose to schedule your calls when you will have access to a location that ensures you will have privacy and no interruptions.

Your progress reports and follow-up resources will be sent to your designated email address.

My Capacity as your Personal Coach:

I help clients to focus on their goals by identifying obstacles and creating pathways to success. Due to the stressful and unpredictable nature of modern living, many people struggle to implement even simple strategies that impact their energy, mental focus and productivity.

A burn-out experience over 20 years ago made me realise that if I wanted to achieve my goals and have good performance I needed to be more resilient in mind and body.

The discoveries I made since that time helped me to transform my life and gave me the knowledge, capacity and desire to help others like you to do the same.

When you engage with my coaching programme I will share the strategies, tools and techniques that I have tried and tested myself, many which are proven by science and/or have stood the test of time.

If there are issues beyond my scope of expertise I may advise you to seek additional support such as the advice of a medical or mental health professional or a nutritionist or physiotherapist.

You can learn more about my educational background and professional and life experience by visiting My Story.

What kind of changes will I need to implement?

Because this is a personalised programme each plan will be different. I help you to identity the obstacles to your success and work with you to create plan that will help you to put new practices into place.

For some people this may require incorporating some simple breathing techniques, a change to their fitness, work or sleep routine for example. For others it may involve identifying purpose to ignite passion and drive to succeed at work or to simply generate more enjoyment in their lives.

The Focus for Success Personal Wellness Programme is designed to help you make these changes to improve your focus in a timely manner.

What are the payment terms for the personal coaching programme?

Payment Method: Online payment by card via my website or by bank transfer

Instalments: Your investment for the programme is €1,125. An initial payment of €445 is required prior to your on-line consultation. The next payment of €170 will be due prior to your third coaching session and subsequent sessions, which means there are four instalments of €170

Refunds and Cancellations:

  • The first payment is non-refundable once you proceed with the first coaching session and similarly payment is non-refundable after subsequent coaching sessions.
  • If for any reason you need to cancel a coaching session, you must give a minimum of 12 hours of notice in advance of the session. There is no charge for this cancellation once the sessions are taking place within the timeframe of 8 weeks from the date of your first coaching session.
  • Sessions are non-refundable if no notice of cancellation has been given prior to any session in any time frame.
  • I will work with you to re-schedule your session at a more suitable time. If you have not completed your programme within 8 weeks it may not be possible to guarantee the completion of outstanding coaching sessions.
  • Cancellations made in relation to coaching sessions that extend past the 8 week coaching period, with less than 12 hours cancellation notice provided, will incur a non-refundable amount of 50% of that session’s fee.
  • You will be given instructions prior to the start of your programme as to the best method of communication for making cancellations.

What if I’m not happy with my purchase?

I want you to have the best user experience of my coaching service and this is why the suitability call is essential. If you’re unsatisfied with any part of the coaching service you must raise it as soon as possible so we can have the opportunity to find a resolution.

Use of Personal Coaching Services Provided by Caroline Cunningham

Disclaimer 

Caroline Cunningham provides coaching services and resources which incorporate strategies and techniques that have been tried and tested by science and which have also stood the test of time, along with strategies and resources that have been useful in her own life and the lives of previous clients. Clients cannot benefit from the programme if they make no commitment or effort to/for implementing changes to their lifestyle, mind-set and actions.

In addition, Caroline’s coaching service cannot be effective if clients neglect to provide (or purposely omit) information pertaining to their health, wellbeing and lifestyle.

See More

Caroline Cunningham’s personal coaching services (including e-books, books, articles and other resources created and or provided by Caroline) should not be considered as a replacement for medical advice or treatment.

Caroline Cunningham cannot accept any legal responsibility for any injury (or loss) sustained whilst following any of the suggestions provided as a result of taking part in her coaching services, whether during the coaching period or after their completion.

In the event of unusual circumstances such as a global crisis affecting the delivery of services every effort will be made to resume the service at a later time if possible.

Copyright

All content created and provided to you by Caroline Cunningham during the Focus for Success Coaching Programme is subject to copyright unless permission has been requested and granted by Caroline Cunningham.

This applies to material in all formats including written, video, audio files, images and graphics.

Caroline Cunningham does not grant permission for coaching sessions to be recorded and or shared with others. These sessions for the sole benefit of the individual client.

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